Work Experience
Support Engineer at MIllennium Management LLC
2024 - Present
Resolving technical issues for the firm and its clients. Working with a team of engineers to provide support for all aspects of the firm's technology stack.
- Windows, Linux, user accounts, mobile, and trading environments troubelshooting.
- Citrix remote virtual machine monitoring and troubleshooting
- Wrote scripts in Powershell to automate AD group membership audit reports.
IT Operations Engineer at Hudson River Trading
2023 - 2024
Systems Administrator and team lead for US region.
- Administration of Google Workspace, Jira, Active Directory, Zoom, Okta, OpenStack and Slack.
- Owned user account and hardware onboarding process for US region
- Wrote script in Bash to automate user information collection and group management in Linux.
IT Field Support Engineer at Infor Global Solutions
2022 - 2023
Level 1 and 2 support for Infor core employees and EVIP employees. MacOS technician
- Supported Windows, Linux, and macOS workstations across the organization.
- Wrote script in Python and Bash for improving user account integrity in macOS.
- Handled Active Directory / Windows Server tickets which include managing user’s permissions, group management, group policy management, file server creation, etc.
Technical Support Associate at Amazon Web Services
2021 - 2022
Level 1 and 2 support for AWS employees.
- Administration and support of Windows Server AD, DFS, Print Services, and SCCM.
- Wrote batch script to automate Slack hardware acceleration disabling.
- Improved technical support request process to no longer cause conflicts when users with the same name would call.
Projects
Secure Token Manager
An app written in Python and Bash for enabling secure token in macOS, thereby improving system integrity and allowing for encryption of user data.
- Deployed to over 1000 devices in the organization.


Aliens Down
A space invaders inspired game written in Python that utilizes the Pygame library and physics for collision.
- Pick up and play game.


Portfolio Website
A portfolio website built using HTML, CSS, and JavaScript. It showcases my work experience, projects, and skills.
- Responsive design for mobile and desktop.


Volunteer Experience
ESL Teacher at Union County Library System
2013 - 2014
Taught English as a second language to adults and children. Graded homework and provided feedback.